Opened in 2014, we take immense pride in our ability to deliver value to our residents whether it be a timely maintenance response or our incredible customer service. We are here to serve you, the resident, and make your stay at one of our properties as pleasant and stress-free as possible. Because we not only manage, but own the properties, we have the opportunity to be flexible with your situation (we understand life makes many unexpected turns) and quickly respond to any of your needs. That being said, we are one of the premier Property Management companies in the area.
Bear Creek Properties exists to provide current and future residents an improved quality of life in their living space while providing a safe, family-driven community.
Our Customer Care Policy
- Our Customers are the most important people. They are not dependent upon us. We are dependent upon them.
- Customers do us a favor when they call. We are not doing them a favor by returning calls. We may be busy, but they take priority.
- Our Customers are families that bring us their wants. It’s our job to listen, to understand and to fill those wants.
- Customers are not cold statistics. They are unique human beings with different feelings, emotions and needs. We have a job, when they allow us to fill those needs.
- Our Customers are deserving of the most courteous treatment we can give them. A Customer is not someone to argue or match wits with.
- Tenants do not interrupt our work. They are the reason we have work.
- Our Customers might not always be right, but they are always our customers. We do not have to be right, we are here to serve. Properly cared for, they will remain our Customers for life and bring us new ones.